FAQ

Answers of Your Question

What products do you offer?


We specialize in high-quality gent’s clothing, including traditional wear, casual wear, and formal styles — all designed in Pakistan and delivered worldwide.

Where do you ship?


We currently ship from Pakistan to the USA and Canada.
We are expanding to more countries soon — stay tuned!

How long does shipping take?
  • USA & Canada: 10–21 business days (depending on customs and location)
  • Pakistan (Local deliveries): 3–7 business days
    You will receive a tracking number once your order has shipped.
What is your return policy?

We accept returns within 15 days of receiving your order if:

  • The item is unused and in its original condition.
  • You contact us first at support@softupdate.online to get return instructions.
    Once we receive your returned item, we’ll issue your refund within 10 working days.
What payment methods do you accept?


We accept all major credit/debit cards.
All transactions are processed securely.

Do you offer custom or bulk orders?


Yes — we welcome bulk and custom orders for special events, business wear, or wedding outfits.

Please contact us at sales@softupdate.online for details and quotations.

How can I contact customer support?


You can reach us anytime via:

📧 support@softupdate.online

📞 USA: 1 (800) 580-5429

📞 Pakistan: +92 (326) 7227244

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