What products do you offer?
We specialize in high-quality gent’s clothing, including traditional wear, casual wear, and formal styles — all designed in Pakistan and delivered worldwide.
Where do you ship?
We currently ship from Pakistan to the USA and Canada.
We are expanding to more countries soon — stay tuned!
How long does shipping take?
- USA & Canada: 10–21 business days (depending on customs and location)
- Pakistan (Local deliveries): 3–7 business days
You will receive a tracking number once your order has shipped.
What is your return policy?
We accept returns within 15 days of receiving your order if:
- The item is unused and in its original condition.
- You contact us first at support@softupdate.online to get return instructions.
Once we receive your returned item, we’ll issue your refund within 10 working days.
What payment methods do you accept?
We accept all major credit/debit cards.
All transactions are processed securely.
Do you offer custom or bulk orders?
Yes — we welcome bulk and custom orders for special events, business wear, or wedding outfits.
Please contact us at sales@softupdate.online for details and quotations.
How can I contact customer support?
You can reach us anytime via:
📧 support@softupdate.online
📞 USA: 1 (800) 580-5429
📞 Pakistan: +92 (326) 7227244
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